718.238.8383   

  

 

Cancellation Policies

Fall/Winter 2023-2024 Programs Cancellation Policy

  • No refunds or credits will be issued for programs after August 14, 2023.
  • If a child needs to miss a class due to illness or quarantine, we will offer the opportunity for a make-up. We will allow ONE make-up per season.
  • Payment for fall/winter 2023-2024 programs must be paid in full no later than August 14, 2023. We will not be able to hold your spot if payment is not received by this time.
  • If in-person programming is suspended due to Covid-19 or other reasons out of BAL’s control, we will move all programming online or outdoors for the remainder of the session. No refunds or credits will be issued in the event that programs must be moved online or outdoors due to a shutdown.
  • If BAL needs to cancel a program due to low-enrollment, you will be given the option of receiving a refund or applying the payment as a credit towards another program. The credit will be valid for any BAL programs through 2024.

Summer 2023 Program Cancellation Policy

  • No refunds or credits will be given after April 18th, 2023.
  • You can request to switch a week by emailing admin@brooklynactinglab.org. If there is space in the week you are requesting, we will accommodate the switch. You must request the switch at least two weeks prior to the week you are registered for. There is a $25 switching fee.
  • If in-person programming is suspended due to Covid-19 or other reasons out of BAL’s control, we will move all programming online or outdoors for the remainder of the session. No refunds or credits will be issued in the event that programs must be moved online due to a shutdown.
  • If a program is canceled due to low-enrollment, you will be given the option of receiving a refund or applying the payment as a credit towards another program. This credit is valid through June 2024.

We are operating in unprecedented territory with many unknown variables.  State / City mandated closures, or new guidelines can occur at any time, with very short notice. We may be forced to change/shut down our programs if this happens. Thank you for your understanding.

For more information, we can be reached at 718.238.8383 or admin@brooklynactinglab.org